Customer Service +1 (415) 963-1999

Let’s face it, no one likes the waiting game BUT… good things are worth waiting for! :) 

We would like to share the reason for your wait. In order for us to bring you the best products at the best prices, we work directly with top manufacturers around the world whose products have undergone a rigorous quality check.

After we receive your order, it takes 2 days to process your order. If already in stock, your item gets processed right away. We expect you to receive your item within a week. If not, the item will get manufactured and assembled to ship out. This will take between 2-3 weeks for you to receive your beautiful chosen jewelry!

We value your patience as we transition into a better system to get you your item delivered in less time. In the interim, we will take care of the shipment cost on our end as a courtesy to you. We value your business and promise not to disappoint.

Please contact us at for any feedback or shortcoming on our end so that we can do the needful. We are committed to and strive towards providing excellent customer service.


We have hand selected our inventory and are certain that you will love your jewelry. But rare mishaps do happen. If your purchased item is not as described, or comes with defects, please let us know within 15 days of receiving your order and we will work diligently to replace or provide you with a refund– whichever makes you happier! 

We thank you for your time and for doing business with us!